My first day at Safety Marketing Services was an unforgettable experience. I dealt with all the regular emotions one goes through when starting a new job: anxiousness, excitement, fear and optimism.
What made this day truly memorable, however, was the way I was greeted. The team welcomed me with smiles and firm handshakes. I realized that SMS is a marketing company with a “family feel.” SMS takes a personal interest in its employees and customers. One might ask, “What does that have to do with success in the marketing industry?” My reply would be, “Quite a bit.”
Marketing is a huge part of the American culture. It generates the economy and simultaneously provides end users with industry-specific knowledge. I don’t know about you, but when I call a company to get information, the last thing I want to hear is an automated voice machine screening my information. I want to know that a human being with comprehensive reasoning skills is waiting on the other end. At SMS, our team is waiting and ready to answer your questions and serve you in any way we can.
What makes SMS so unique is the ability to custom-design web and print catalogs for our customers. Customers are active parts of the creation process and are encouraged to communicate directly with our team of Project Managers. I soon found out that our Project Managers are the voice of the project. They are pleasant to talk with and make sure that the customer’s voice is heard.
Besides the personable touch, I was greatly impressed with the myriad of data information. SMS has a mountain of resources and keeps information up-to-date. In a world where safety standards are constantly changing, SMS knows how to keep things current.
As I continued my training, I quickly realized a huge part of my job is making sure that all information is accurately and consistently represented. SMS Product Specialists have even developed a set of consistency standards that include the finest details of a customer’s catalog. It’s our assurance that every inch of our customer’s projects have been reviewed by several sets of eyes.
After my first day, I was left thinking: “Raw data does not look very pretty.” Indeed, it did not. As my first week continued, I was introduced to a “dream team” of Graphic Artists. My black and white content, trapped in walls of black squares, was now alive! My eyes dazzled as my product copy jumped out at me in creative colors of green and purple. Not only did the design look professional, but it was also appealing to the eye.
Later, I was introduced to our E-Commerce Specialist, Brady Price, who showed me how our E-Commerce system worked. Being an online-shopper myself, I couldn’t help but appreciate how easy and efficient the system is.
When I first came on board with SMS, our new website was in its final stages of development. Since I have been here, our website has officially launched, and I have found it to be a helpful resource in learning about everything SMS has to offer. I encourage you to take the journey I did and check it out!
Rachel Waugh, SMS Product Specialist
October 5, 2009
For more information about SMS, visit http://www.growwithsms.com/ or email info@growwithsms.com
What made this day truly memorable, however, was the way I was greeted. The team welcomed me with smiles and firm handshakes. I realized that SMS is a marketing company with a “family feel.” SMS takes a personal interest in its employees and customers. One might ask, “What does that have to do with success in the marketing industry?” My reply would be, “Quite a bit.”
Marketing is a huge part of the American culture. It generates the economy and simultaneously provides end users with industry-specific knowledge. I don’t know about you, but when I call a company to get information, the last thing I want to hear is an automated voice machine screening my information. I want to know that a human being with comprehensive reasoning skills is waiting on the other end. At SMS, our team is waiting and ready to answer your questions and serve you in any way we can.
What makes SMS so unique is the ability to custom-design web and print catalogs for our customers. Customers are active parts of the creation process and are encouraged to communicate directly with our team of Project Managers. I soon found out that our Project Managers are the voice of the project. They are pleasant to talk with and make sure that the customer’s voice is heard.
Besides the personable touch, I was greatly impressed with the myriad of data information. SMS has a mountain of resources and keeps information up-to-date. In a world where safety standards are constantly changing, SMS knows how to keep things current.
As I continued my training, I quickly realized a huge part of my job is making sure that all information is accurately and consistently represented. SMS Product Specialists have even developed a set of consistency standards that include the finest details of a customer’s catalog. It’s our assurance that every inch of our customer’s projects have been reviewed by several sets of eyes.
After my first day, I was left thinking: “Raw data does not look very pretty.” Indeed, it did not. As my first week continued, I was introduced to a “dream team” of Graphic Artists. My black and white content, trapped in walls of black squares, was now alive! My eyes dazzled as my product copy jumped out at me in creative colors of green and purple. Not only did the design look professional, but it was also appealing to the eye.
Later, I was introduced to our E-Commerce Specialist, Brady Price, who showed me how our E-Commerce system worked. Being an online-shopper myself, I couldn’t help but appreciate how easy and efficient the system is.
When I first came on board with SMS, our new website was in its final stages of development. Since I have been here, our website has officially launched, and I have found it to be a helpful resource in learning about everything SMS has to offer. I encourage you to take the journey I did and check it out!
Rachel Waugh, SMS Product Specialist
October 5, 2009
For more information about SMS, visit http://www.growwithsms.com/ or email info@growwithsms.com
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